Shipping policy

Last Revision: May 23, 2026

This policy governs the delivery of all purchases made for shipment within the United States. Our goal is to ensure a straightforward and dependable shipping process for every customer.

1. Delivery Charges

We offer complimentary standard shipping for all orders throughout the United States. You will not encounter any hidden processing or handling charges during the checkout process.

2. Timelines for Fulfillment and Transit

• Order Fulfillment: 1–3 business days.

• Anticipated Delivery: 8–12 business days following shipment.

• Daily Deadline: 12:00 PM (EST).

→ Estimated total: approximately 9-15 business days from the date of purchase.

To maintain efficiency and ensure consistent service, some products may be fulfilled from our European facility based on current stock levels.

Please note that arrival dates are estimates; actual delivery may be influenced by courier workloads, environmental factors, or regional logistics issues.

3. Order Cut-Off Time

Orders placed by 6:00 PM (EST), Monday through Friday, are eligible for same-day processing. Orders placed after the cut-off time, or during weekends and public holidays, will be processed on the next working day.

4. Duties and Import Taxes

Shipments originating from China or our US warehouse may be subject to import duties or customs fees as per U.S. law. The payment of such charges, should they occur, is the customer’s obligation.

5. Modifying Your Delivery Address

You have a 24-hour window from the time of purchase to request a change to your shipping address. Once the fulfillment process is complete and the item has been dispatched, we are unable to modify the destination.

6. Canceling an Order

Requests for cancellation are accepted only prior to dispatch. After the package has left our facility, the order cannot be canceled. However, you may still initiate a return by following the guidelines in our Refund Policy.

7. Issues with Delivery (Delays or Damage)

If your shipment is significantly late or arrives in poor condition, please reach out to our team:

• Email: info@shoplaricci.com

• Phone: +1 217-575-2375
  
  

Note: For items damaged in transit, please provide clear photographic evidence to help us

8. Support Services

• Operating hours: Monday–Friday, 9 AM – 5 PM (EST)

• Email: info@shoplaricci.com

• Phone: +1 217-575-2375

Our support team operates from the United States, providing specialized English-language assistance to our U.S. clientele.

9. Corporate Details

This digital storefront is managed by:

• Legal Entity: Rockstone Commerce LLC

• Registration ID: 2025-001824712

• Official Address: 312 West 2nd Street, Unit #A2299, Casper, WY 82601, United States