Refund policy

Last Revision: May 23, 2026

Here at Laricci ensuring you feel secure in your purchases is our priority. Whenever a product doesn't perfectly match your needs, our team is ready to assist.

The following guidelines outline the procedures for sending products back, obtaining your money back, or swapping goods, all aligned with consumer protection regulations in the United States.

1. Timeframe for Returns (30 Days)

You have a period of 30 days starting from your delivery date to send back merchandise. To qualify for a return, the following criteria apply:

• The product must remain unworn, completely unused, and in the exact state you received it.

• All supplementary items, including the initial packaging, labels, and accessories, must be present.

• You must supply a valid receipt or order ID to verify your transaction.

• Merchandise that exhibits post-delivery wear and tear, misuse, or damage will be disqualified from receiving a refund, with the exception of inherently defective goods.
  

2. Initiating the Return Process

To begin sending an item back, you must reach out to our team at:

• Electronic Mail: info@shoplaricci.com

• Telephone: +1 217-575-2375

Please make sure to state why you are returning the merchandise and provide your order number. Upon receiving your request, our representatives will supply you with:

1. Step-by-step guidance for the return.

2. The designated shipping address for the facility.

3. A pre-paid shipping label (where relevant).
   
   

Note: It is vital that you refrain from mailing anything back before getting in touch with us, as prior authorization guarantees your request is handled seamlessly.

3. Freight Expenses for Returned Goods

• Incorrect, defective, or broken merchandise: We cover all return transit costs.

• Buyer's remorse (e.g., swapping colors, changing sizes, or shifting preferences): The purchaser must cover the shipping fees to send the item back.

• We proudly impose absolutely zero restocking charges.
  

4. Processing Your Money Back

Facility Evaluation: Once your package reaches our warehouse, we typically examine the contents within 1 to 3 business days of receipt.

Following the evaluation:

• We will dispatch an email notifying you whether your request has been accepted or denied.

• For authorized requests, funds will be routed back to the payment method initially used within an estimated 5 to 10 business days.
  
  

Note: Please note that certain financial institutions or credit card providers might require up to 14 business days to post the funds to your statement.

If the merchandise fails to satisfy our return conditions (for instance, the product was utilized or sent outside the permitted window), we will get in touch to go over any alternative solutions.

5. Swapping Products

Should you wish to exchange a purchase:

• You must communicate with our support staff prior to taking action.

• We frequently suggest sending the original product back for a full refund and simply purchasing the desired item as a fresh transaction. (Doing so guarantees rapid handling and precise inventory tracking.)
  

6. Issues with Defects, Damage, or Wrong Items Sent

In the event that you receive a flawed, broken, or entirely wrong product:

• Reach out to our team within 48 hours of the delivery timestamp, or at your earliest reasonable convenience.

• You must submit photographic evidence of the problem, a short summary of the issue, and your specific order number.

We will then present you with the following remedies, subject to your choice and current inventory levels:

• A completely free replacement, or

• Total reimbursement of your purchase price.
  

8. Order Cancellations

Orders may be cancelled within 4 hours of purchase.

Once processing has begun, cancellation is no longer possible.
After delivery, a return may be requested in accordance with this policy.

9. How to Reach Us

• Operating Hours: Monday–Friday, 9 AM – 5 PM (EST)

• Email: info@shoplaricci.com

• Telephone: +1 217-575-2375

Our helpdesk operates out of United States and features specialized English-speaking representatives to assist clients based in the U.S. Inquiries made during normal business days generally receive a reply within a 24-hour timeframe. 

10. Corporate Details

This digital storefront is managed by:

• Legal Entity: Rockstone Commerce LLC

• Registration ID: 2025-001824712

• Official Address: 312 West 2nd Street, Unit #A2299, Casper, WY 82601, United States

 

To learn more about delivery and freight, kindly review our Shipping Policy.